Frequently Asked Questions
Find answers to the most common questions about Neon Desire. If you can't find what you're looking for, please contact our support team.
Account & Registration
How do I create an account?+
To create an account, click on the "Sign Up" button in the top right corner of the page. Fill out the required information, agree to our Terms of Service and Privacy Policy, and click "Create Account."
Is my account information secure?+
Yes, we prioritize your data security. We use industry-standard encryption and security measures to protect your personal information. For more details, please review our Privacy Policy.
How can I reset my password?+
If you've forgotten your password, click on the "Login" button, then select "Forgot Password." Enter your email address, and we'll send you instructions to reset your password.
Content & Features
What type of content can I find on Neon Desire?+
Neon Desire offers a variety of content including photos, videos, shorts (similar to TikTok-style videos), and live streams. All content is created by real people – we prohibit AI-generated content.
How can I search for specific content?+
Use the search bar at the top of the page to find content by keywords, creator names, or tags. You can also use filters to narrow down results based on content type, date, and popularity.
Can I save content to view later?+
Yes, you can save content to your collections. When viewing any content, look for the "Save" icon. You can create public or private collections to organize saved content.
Creators & Subscriptions
How do I follow a creator?+
To follow a creator, visit their profile and click the "Follow" button. You'll receive updates when they post new content, which will appear in your feed.
How do subscriptions work?+
Subscriptions allow you to access premium content from your favorite creators. Subscription fees vary by creator and can be paid monthly. You can manage your subscriptions in your account settings.
How can I support creators directly?+
You can support creators through tips, purchasing exclusive content, or subscribing to their premium offerings. Each creator may offer different support options on their profile.
Community Guidelines & Policies
What content is prohibited on Neon Desire?+
We prohibit various types of content including AI-generated material, illegal content, non-consensual content, hate speech, and more. For a complete list, please review our Prohibited Content Policy.
How can I report inappropriate content?+
If you encounter content that violates our guidelines, click the "Report" button on the content. Provide details about the violation, and our moderation team will review it promptly.
What happens if I violate community guidelines?+
Violations of our community guidelines may result in content removal, temporary restrictions, or permanent account suspension, depending on the severity and frequency of violations.
Technical Support
What browsers are supported?+
Neon Desire supports all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, we recommend keeping your browser updated to the latest version.
How can I report technical issues?+
If you encounter technical issues, please contact our support team at [email protected] with details about the problem, including screenshots if possible.
Is there a mobile app available?+
Currently, Neon Desire is optimized for mobile browsers. A dedicated mobile app is in development and will be announced when available.
Still Have Questions?
If you couldn't find the answer to your question, please feel free to contact our support team at [email protected] or visit our Contact Page.